Back in 2007 we launched 1-800-GOOG-411, a voice-powered directory assistance service that connects you quickly to businesses across the U.S. and Canada. On November 12, 2010, we will shut down the service.
GOOG-411 was the first speech recognition service from Google and helped provide a foundation for more ambitious services now available on smartphones, such as:
Our success encouraged us to aim for more innovation. Thus, we’re putting all of our resources into speech-enabling the next generation of Google products and services across a multitude of languages.
- Voice Search - search Google by speaking instead of typing.
- Voice Input - fill in any text field on Android by speaking instead of typing.
- Voice Actions - control your Android phone with voice commands. For example, you can call any business quickly and easily just by saying its name.
If you don’t use a smartphone, and you’re trying to call a business, you can send a text message with the name and location of the business to 466453 ("GOOGLE") and we’ll text you the information, or on Gmail you can use the new phone-calling features to call any U.S. business free of charge. Also, if you don’t have the free voice search app pre-installed on your phone, you can download it here.
Thanks for all the calls, and keep an eye out for all the innovation to come.